Mapping the Customer Engagement Journey: for Enhancing Customer Experience
![Customer_Engagement_Journey_Steps](https://thought-craft.com/wp-content/uploads/2022/10/Customer_Engagement_Journey_Steps.png)
In today’s highly competitive business landscape, providing a superior customer experience has become a key differentiator for companies. One effective way to achieve this is by mapping the customer engagement journey. By understanding the various stages a customer goes through, from awareness to advocacy, businesses can better tailor their strategies and offerings to meet customer […]