CX Workshops

CX Workshop

Hands-on workshops, designed to empower your teams and transform your business.

Ideal For: Product Teams and stakeholders

Focus: Building a customer-centric mindset, understanding customer needs and journeys, and exploring practical CX tools & frameworks.

Outcomes:

Increased awareness of CX as a key driver of business success.
Hands-on experience with CX Tools: Customer Engagement Maturity Model, Personas and Journey Mapping.

Ideal For: Organizations ready to develop a CX strategy and implement solutions across the Thought-craft Customer Engagement Maturity Model.

Focus: In-depth collaboration with Thought Craft experts to design tailored CX strategy, customer journeys, and optimize key touchpoints.

Outcomes: